Every call you miss under the hood gets a text back.
We build your shop's website and put every call, text and website message in one app on your phone. When nobody can get to the phone, the caller hears from you within seconds and can book a drop-off time on your calendar.
For auto repair, tire, brake and body shops. Set up in about a week. Cancel whenever.
The first shop to answer usually gets the car.
When the check engine light comes on or the brakes start grinding, people call down the list of shops near them. Most won't leave a voicemail. They try the next number.
A text back from you, sent within seconds, keeps them with your shop while you finish the car on the lift. They can tell you what's wrong by text and book a drop-off time that night.
- GHGreg H. Missed callBrakes are grinding on my truck
- SASofia A. Website formPrice for an oil change?
- BTBill T. TextCheck engine light came on
- NPNate P. TextBooked Tuesday 3:00 PM
The shop phone, organized around the bay
Seven services for repair questions, drop-offs and the updates customers keep calling about. All of it is $299 a month.
- A website we build and run
Your services, hours, the makes you work on and photos of your shop, on a fast site set up so Google can read it. Every form reaches you promptly by email, or by text when lead alerts are on.
- Google search setup
We put the words people search for on your pages, like brake repair and oil changes. We also fill out your Google Business Profile with your hours, services and photos.
- Missed-call text back
Miss a call while you're under a car and the caller gets a text from you within seconds, asking what's going on with theirs.
- Follow-up texts
A customer who asks about a repair and goes quiet gets one check-in. Their reply returns to the same thread.
- Booking calendar
Customers choose a drop-off or inspection time from the windows you open. The confirmation goes out by text.
- Review requests
When the car is fixed, one tap sends the customer a link to leave a Google review. People read those when they're picking a shop they don't know.
- Text campaigns
One tap sends a text to past customers who agreed to hear from you, like a reminder before winter or an offer when the week is slow.
Thanks for trusting me with your truck. If I did right by you, would you leave me a quick Google review? It helps a small shop like mine a lot. g.page/r/review
Sent with one tap from the app
From missed call to scheduled drop-off
- The phone rings while you're under a car.The call goes to voicemail like it always did.
- Seconds later, the caller gets a text from you.It comes from your shop's number and asks what's going on.
- They text back what the car is doing.It lands in your app with the call and their number together.
- They book a drop-off time, or you reply between jobs.Your calendar only shows the times you've opened.
- When the car is done, one tap asks for the review.The customer gets a text with your Google link in it.
Missed call, (910) 555-0172
Hi, it's Dave at Pine Ridge Auto. Sorry I missed your call, I'm under a car right now. What's going on with yours?
Sent automatically
Brakes are grinding on my truck. Can you look at it this week?
I can. Pick a time to drop it off here: pineridgeauto.com/book
Booked Wednesday at 8. Thanks!
You're booked for Wednesday at 8:00 AM. I'll send you a reminder the day before.
Book arrivals without promising repair time
Customers choose a drop-off or inspection time from the windows you open. The confirmation goes out by text.
Open drop-off windows, inspection times or estimate calls. The calendar books when the car arrives, not when the repair will be finished.
What it doesn't do
It won't bring you customers out of thin air. We don't run ads and we don't sell leads. It works on the calls and forms you already get. Fewer of them slip away.
It isn't shop management software. Keep what you use for estimates and invoices. This handles the first conversation with a customer: the call, the text back, the booking and the review.
It won't promise you page one of Google. The site is built so Google can read it properly. Where you rank after that is Google's call, and anyone who promises otherwise is guessing.
If nobody calls your business yet, spend the money getting your name out first. Come back when the phone rings more than you can answer it.
What shop owners ask before they switch it on
Does it work for my kind of shop?
Yes. General repair, tire and brake shops, transmission shops, body shops and mobile mechanics all get the same calls. The site and the texts use your services and the makes you work on.
Can customers book a drop-off without calling?
Yes. The booking link is on your website and in the texts. They pick a time you've opened, and the confirmation and a reminder go out by text.
Can I text customers when their car is ready?
Yes. Open their conversation in the app and text them from the shop's number. They see it come from your business, not your cell.
Who writes the website?
We do. You send your services, hours and photos of the shop, and we build it. Changes after launch are included.
How long until it's running?
About a week. We build it, you look at it, we change what you want changed.
Do I have to change my number?
No. Your cell stays your cell. The business number is a separate local one that sits alongside it.
Is there a contract?
Month to month. No setup fee, cancel whenever. The number, the site and the texts are the service, so they stop when you stop. Better you hear that now than find out later.
Do you run ads?
No. We don't run ads and we don't sell leads. This works on the calls you already get.
What if I already have a website?
Bring it up on the call. If yours is doing its job we'll say so.
What happens on the call?
Twenty minutes. You watch a missed call get a text back on a real phone, ask what you want, then decide.
Not your industry?
Try it with a repair call
We'll miss a call, text back about the car and book a drop-off on a real phone. You can keep your current estimate and invoicing software.