Every call you miss in an attic gets a text back.
We build your heating and air website and put every call, text and website message in one app on your phone. When you're up in an attic, the caller hears from you within seconds and can book a service call on your calendar.
For heating and air companies. Set up in about a week. Cancel whenever.
(910) 555-0184
A furnace out in January isn't a next week problem.
When the heat quits in a cold snap or the AC dies in July, people call heating and air companies until one picks up. The first company that answers usually gets the job.
A text back from you, sent within seconds, keeps them talking to you instead of dialing the next company. They can tell you what the system is doing and book a service call while you finish the one you're on.
- MAMike A. Missed callAC running but blowing warm air
- CLCarol L. Website formPrice for a furnace tune-up?
- JBJim B. TextThermostat screen went blank
- EKEllen K. TextBooked Monday 3:00 PM
What you get
The same system every Top Crew Systems customer gets, set up for HVAC companies.
- A website we build and run
Your services, the brands you work on, the towns you cover and photos of your work, on a fast site set up so Google can read it. Every form on it arrives as a text.
- Google search setup
We put the words people search for on your pages, like AC repair and furnace tune-ups. We also fill out your Google Business Profile with your hours, services and photos.
- Missed-call text back
Miss a call in an attic and the caller gets a text from you within seconds, asking what the system is doing.
- Follow-up texts
Someone who goes quiet gets a short text asking what they need. It stops the moment they reply.
- Booking calendar
Customers book a service call or a tune-up on your calendar and get the confirmation by text. A reminder goes out before you arrive.
- Review requests
Mark the job done and the customer gets a text asking for a Google review. The link is right in it.
- Text campaigns
One tap sends a tune-up reminder to past customers who agreed to hear from you, before the heat or the cold sets in.
Thanks for having me out today. If the house is cooling the way it should, would you leave me a quick Google review? It helps a small business like mine a lot. g.page/r/review
Sent with one tap from the app
What happens when you miss a call
- The phone rings while you're up in an attic.The call goes to voicemail like it always did.
- Seconds later, the caller gets a text from you.It comes from your business number and asks what the system is doing.
- They text back: no heat, no cooling, a strange noise.It lands in your app with the call and their number together.
- They book a service call, or you reply once you're back down.Your calendar only shows the times you've opened.
- After the job, one tap asks for the review.The customer gets a text with your Google link in it.
Missed call, (910) 555-0177
Hi, it's Rob with Summit Heating and Air. Sorry I missed your call, I'm on a job. What's the system doing?
Sent automatically
AC is running but blowing warm air. It's 88 in the house.
I can be there first thing tomorrow, 8:00. Grab that time here: summitheatingandair.com/book
Booked 8:00. Thank you!
You're booked for Tuesday at 8:00 AM. I'll send you a reminder an hour before.
People can book without calling you
Customers book a service call or a tune-up on your calendar and get the confirmation by text. A reminder goes out before you arrive.
You choose the hours. Block off a day and nobody can book it.
What it doesn't do
It won't bring you customers out of thin air. We don't run ads and we don't sell leads. It works on the calls and forms you already get. Fewer of them slip away.
It isn't a job management app. Keep what you use for quotes, invoices and crew schedules. This is the front door: the call, the text back, the booking and the review.
It won't promise you page one of Google. The site is built so Google can read it properly. Where you rank after that is Google's call, and anyone who promises otherwise is guessing.
If nobody calls your business yet, spend the money getting your name out first. Come back when the phone rings more than you can answer it.
Questions we get from HVAC companies
Can customers book a tune-up without calling?
Yes. The booking link is on your website and in the texts. They pick a time you've opened, and the confirmation and a reminder go out by text.
Can I remind past customers about tune-ups?
Yes. Text campaigns to past customers are in the price. A tune-up reminder before winter or summer goes out from your business number to the customers who agreed to hear from you.
Who writes the website?
We do. You send your services, the brands you work on and photos of your work, and we build it. Changes after launch are included.
How long until it's running?
About a week. We build it, you look at it, we change what you want changed.
Do I have to change my number?
No. Your cell stays your cell. The business number is a separate local one that sits alongside it.
Is there a contract?
Month to month. No setup fee, cancel whenever. The number, the site and the texts are the service, so they stop when you stop. Better you hear that now than find out later.
Do you run ads?
No. We don't run ads and we don't sell leads. This works on the calls you already get.
What if I already have a website?
Bring it up on the call. If yours is doing its job we'll say so.
What happens on the call?
Twenty minutes. You watch a missed call get a text back on a real phone, ask what you want, then decide.
Not your trade?
See it work on a real phone
Twenty minutes. You watch a missed call get a text back, live, then decide.